Shipping

At STENZO, we aim to provide a seamless and efficient shipping experience for all our customers. Here’s what you need to know about shipping your order with us:

• Shipping Locations: We ship to all over the globe. If your country is not listed, feel free to contact our customer support to inquire about possible shipping options.

• Processing Time: Orders are typically processed within 2–3 business days from the time of purchase. Please note that orders placed on weekends or holidays will be processed the next business day.

• Shipping Methods & Delivery Times:

  • Standard Shipping: Delivery in 5-7 business days.

  Note: Shipping times may vary based on your location, and external factors like weather conditions or customs processing may cause slight delays.

• Tracking Your Order: Once your order has shipped, you’ll receive an email with tracking information. You can track your package through the courier’s website.

Customs, Duties & Taxes

For international orders, your shipment may be subject to customs duties and taxes. These fees are determined by your country’s customs authorities and are the responsibility of the customer.

Lost or Damaged Packages

If your order is lost or damaged during shipping, please contact our customer support immediately. We’ll work with you to resolve the issue.