Delivery
At STENZO, we ensure your order is delivered with the utmost care. Here’s everything you need to know about how we deliver your products:
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Delivery Times: Our estimated delivery times are provided at checkout. Please note that delivery times may vary depending on the shipping method chosen, your location, and other external factors.
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Delivery Address: Make sure to double-check your delivery address when placing an order to avoid any delays or issues. If an incorrect address is provided, contact us immediately, and we will update your details before the shipment is processed.
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Signature Upon Delivery: Some high-value orders may require a signature upon delivery. You will be notified if this is applicable to your order.
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Delivery Failures: In the rare case that a delivery fails, please contact our customer service team, and we’ll work to resolve the issue promptly.
Missed Deliveries
If you are not home during the delivery, the carrier will usually leave a note with instructions on how to reschedule or pick up your package.
